Have you identified an issue that affects multiple taxpayers at the Franchise Tax Board (FTB)? There is still a SIMS in the house!
FTB manages large-scale or systemic problems that affect many taxpayers. If you know of one of these systemic issues, please report it through the Systemic Issues Management System (SIMS). If you personally have an unresolved problem, please send them an email to report your problem.
Very proud to have implemented the SIMS program during my tenure as The Taxpayers’ Rights Advocate for the California Franchise Tax Board.
Check out Terri in this YouTube video that explains the program.